There’s a distinct difference between home warranties and homeowner’s insurance—and that difference makes some people nervous. As a warranty provider, you’re looking to help clients turn the new house they’ve bought into a home they can afford. You’ll need to reassure them, offer them security, and keep billing for your services as simple and straightforward as possible.
Warranty programs have a reputation that can make it difficult to open up a storefront for your Home Warranty Program. Whether you’re collecting dues on a monthly or yearly basis, you’re working with clients fresh into escrow who may be inconsistent in their payments.
The process of paying back a home warranty takes time. As such, you need to establish a clear and precise client history every time you take on a new client. Your own spreadsheets may serve in a pinch, but Free Merchant Terminal’s digital invoice library tracks client payments automatically.
Identifying client payment trends is much simpler when you have primary evidence of submitted payments at your fingertips, online and offline. That way, if you notice that a client’s payments are coming later and later, you can intervene with the courtesy of a personalized email or phone call.
Because the business of home warranties places so much stress on your clients and you, accessibility becomes king among merchant platform features.
The ability to access your business files online and offline is just one way that Free Merchant Terminal makes its platform accessible. If questions do arise, either on your end or on that of your client, Free Merchant Terminal has an active and friendly customer service center established with representatives prepared to answer questions.
Free Merchant Terminal takes the guesswork out of securing your home warranty business. When you use Free Merchant Terminal to house your platform, you’ll be able to conduct business confidently. That confidence rubs off on your clients and makes operating your business smoother, simpler, and more enjoyable for everyone involved.